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makkahn28
Mayor / Maire
Status: Brand new

When PPL send email to Public Mobile, they don't seem to receive a Message on Email stating Email has been sent, with case #

 

PM Should consider adding that, so PPL Know that their Emails were indeed sent, with a Case #, so if they don't get response, they can simply pm a PM Community Teamster Rep with this, and making faster inquiries and efficient results.

 

I know that Other Co. do this when PPL Send an Email and receive an Auto-Message stating Email has been received, with a Case # Generated, and time estimate for reply back. This is certainly lacking in PM's Email System method

6 Comments
Jeremy_M
Retraité / Retired
Retraité / Retired

@makkahn28

 

Thank you for sharing the idea with us!

Luddite
Oracle
Oracle

@Jeremy_M This is at least the 2nd, if not 3rd or more, suggestion on this issue. Can you merge them all into a single thread with the sum of all Bravos?

makkahn28
Mayor / Maire

Yeah, Mine

Jeremy_M
Retraité / Retired
Retraité / Retired

@Luddite

 

Thank you, we will be cleaning up the Public Lab shortly!

Luddite
Oracle
Oracle

Thanks for getting back to us all.

makkahn28
Mayor / Maire

@Jeremy_M, How you? Community not the same without you, @Mansi_G, and the rest of the PM teamster Reps. lol

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