When PPL send email to Public Mobile, they don't seem to receive a Message on Email stating Email has been sent, with case #
PM Should consider adding that, so PPL Know that their Emails were indeed sent, with a Case #, so if they don't get response, they can simply pm a PM Community Teamster Rep with this, and making faster inquiries and efficient results.
I know that Other Co. do this when PPL Send an Email and receive an Auto-Message stating Email has been received, with a Case # Generated, and time estimate for reply back. This is certainly lacking in PM's Email System method