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Samianauman
Mayor / Maire

There's a issue that's has to be looked after if someone buy 20 dollars add on for us roaming which is good for 10 days once its expired and user want to buy again its should let user to buy again right away without waiting 24 hours like one of our fellow user according to @Fina add on was expired on may 6th but when fina try to buy again was only able to see talk and text add on without data and data was coming as a seperate add on for 10 dollars 250 mb and because of that fina was bit upset since its was expired add on and I agreed with fina that once you have add on which is expired then its suppose to become available again right away without any wait time I think public mobile should look into it and resolve the issue 

3 Comments
will13am
Oracle
Oracle
Great idea, I would add that customers should not even have to wait until an add on expires before buying it. What is wrong with buying a stack of add ons and have them run consecutively? While on vacation, a customer should not have to worry about tracking these kinds of things religiously. This would go well with my previous suggestion to allow a customer to select a start date for the add on.
ShawnC13
Oracle
Oracle

This is a good idea and has been brought up before and I am sure there is an idea in the Public Lab already.  @Samianauman, thanks for brining this up again but you should also search the Public Lab for similar ideas and bravo them as well so that it shows a larger interest in one post rather then a few in each idea posted

TheOldVR
Deputy Mayor / Adjoint au Maire

 

@ShawnC13... Ur spot on mate.... too many duplicates goin on!

 

 

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