I have been noticed lots of users having issues when adding add on mostly user who are new to public mobile or user who never add addon before and adding addon before going on a business or pleasure trip to out of province or out of Canada
I think Pm should make adding addon process simple and easier by simplifying to 1 step process if I am already a user with plan and want to add addon either for u.s roaming or long distance it's should be simple 1 step process. Like once you select a addon according to user requirement they can just just a cc or voucher and buy it by single click instead of money transfer to available fund then user buy from available fund at this step lots of user get confused because they also think they already paid for addon but it's not showing up in their add on section
I think Pm should do something about it everyday Their users problems adding add on and mod getting private msg regarding addon issues I think either they can make a one step process or at least when user buy addon send them a details process how to buy add on and explain a whole 2 step process so there will be no confusion
summers Season at the corner now more users will be adding add on. Easy and simple process will help lots of users and also moderators because complains will also go down will help mod teams by lowering their work load as well.
