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b777
Great Citizen / Super Citoyen
Status: Brand new

So recently I've come across two issues which I addressed in the other sections and I thought I would bring it to PM's attention here.

 

The first thing that would be nice to remove is the long distance warning. I recently tried to call a friend with a 289 area code (Burlington). I have a 647 number, was in Toronto when I made the call, and so was he. It proceeded to give me a long distance warning and I was not sure if I would get charged so I hung up and used hangouts dialer... this message is annoying and there is no need for it, especially since all cell phone planes nowadays are province wide or canada wide... I can understand the message for a province wide plan when calling out of province, but from area to area code in the same province? I know someone mentioned that Toronto to Burlington is "Long Distance" but really, with landlines almost obsolete nowadays and everyone owning a cellphone there is no need for the message. I understand this is a little hard to implement but I thought thorwing the idea out there doesn't hurt.

 

The second, and more important thing i'd like to address is tracking your long distance minutes if you're on a province wide plan and have a long distance minute add on. I have used 7 of my 400 min so far and I have no idea where and when... I don't recall calling anyone out of province/ I haven't been out of the province since signing up with PM and i've only received out of province calls, but as I understand if someone is calling you from out of province but you're in your home province, you don't get charged long distance. I would really like to see some tracking system implemented to know exactly for which call you get charged x amount of long distance minutes.

2 Comments
Status changed to: Brand new
David_J
Public Mobile
Public Mobile
 
devonbanman
Good Citizen / Bon Citoyen

Im in BC, same thing as your second thing, only I called AB once for 5 minutes! Yet theres no way to figure out where those 5 minutes came from using the "usage history". It took me 20 minutes of searching thru my huge history list only to end up guessing where my long distance minutes were being used.

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