Public Mobile Should consider expanding the perimeters for CC/Debit Credit Cards

[makkahn28]

Public should consider heavily in expanding the # of CC/Debit Credit Cards, Like Money Mart Prepaid CC, or Gift CC that you'd see in stores, or even CC's like mine that are called Global Payment MC, though they work internationally, I initially registered one, worked, that was before Telus made changes to the system, now it no longer functions on this, so I believe that PM should re-work the system so that options are available for everyone to pay for their service, regardless of what card it is persay

[davidngo]

PUBLIC MOBILE IS A BAD PROVIDER IN CUSTOMER SERVICE.

IT HAS PHONE # 1855 478 2542 BUT IT DOESN'T HELP CUSTOMERS IN NEED AT ALL.

HOPE THAT IT SHOULD PROVIDE CUSTOMERS SERVICE RIGHT AWAY.

[DK]

@davidngo If you are a new customer you are suppose to use the forums for help or you can use the email away tab on the main website. We as a group are usually able to help with most questions and if not we know in what direction to send you. If you are an old customer you can call the number you mentioned above or dial *611 on your mobile to get a CSR. Thanks and if you have a question or concern feel free to ask,

[Jeremy_M]

@davidngo

Can you describe the issue  you were experiencing with customer service? In any case follow @DK suggestion so that we can assist you!