Portal is soooo slow

[MTAS]

I find myself waiting for long periods of time anytime I want to access the payment section of the portal.  It is by far not up to par with other services and deserves a look and an upgrade.

[kav2001c]

@srlawren really even just a summary screen (400 mins used, 1GB used, 100 txt used) at a bare minimum

A better solution is to filter results (only list voice calls) or even let us export the use to Excel and let us do our own manipulation on data

[srlawren]

@kav2001c yeah export to Excel would be nice!  I'm not sure about the summary screen though.  The count of data used is already on the overview page when you first sign into self-serve, and since talk and text are both unlimited, is there a lot of value for most people in seeing the count used of those services?  I'm not against it, just trying to think it through.  The export would be the ultimate, as you could produce those types of stats yourself to your heart's content. 🙂

[MTAS]

One of the slowest web portals I've experienced.  Speeding this up in a fully onlline service environment should be a top priority.  Cheers!

[BAL]

I guess that PM will have to decide if they want to offer self-serve option or a full service. I they want to maintain a self-serve option, at least, improve your IT infrastructure ASAP!!! It is ridiculous. 

[Jeremy_M]

This should now be resolved. Thank you!

Jeremy