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BAL
Great Citizen / Super Citoyen

Hi, I have read some posts asking how to get their phone number. It is in add-on usage. I did not remember my phone because I use Fongo, so I don't use the PM number yet. Would it make more sense to put the phone number in Account, rather than in a hidden place in the site?

5 Comments
will13am
Oracle
Oracle

If the SIM card is inserted in the phone, the phone number is available on the phone.  Even more convenient than having to login.

BAL
Great Citizen / Super Citoyen
The SIM card is in my iPhone (latest version of iOS). Unfortunately, the phone number is not displayed anywhere. But nevertheless, it makes sense for PM to put the phone number in the Account section.
srlawren
Retired Oracle / Oracle Retraité

@BAL if you don't use the number, then why do you need easy access to it?  Just curious.

BAL
Great Citizen / Super Citoyen
Because I am using Fongo for the wi-fi capability. I want to have a second phone line. Using my number from PM, I can have 2 lines. ALSO, my phone number should appear in my account, simply because it is the best place to put a phone number..
srlawren
Retired Oracle / Oracle Retraité

@BAL it's in there, you just have to dig a little.  Don't get me wrong, I'm not saying it's a bad suggestion, it's just that I would think if you were to poll the PM customer base, the vast, vast majority would probably either:

 

1) use their PM number as their only or primary number and know that phone number by heart, or

2) use a VoIP service like Fongo exclusively and with a data-only plan, and not need to know or care what their PM phone number is

 

My assumption is that your case would be a small minority, and that it shouldn't really be a priority to handle this request, even though I don't think it's a bad request--I just think it should be low priority.  My two cents, no offense intended, and take it for what it's worth (literally, about two cents, give or take two pennies).

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