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jamestneutron
Great Citizen / Super Citoyen
Status: Brand new

I was wondering if there could be a more prominent location on the community landing page for notifications of current outages or known issues. The community works very well, but I do see some repitition of issues, such as today there appears to be multiple new users receiving account activation failed. If the issue is current maybe a tag could be added to flag it. Users would be able to see the information immediately and possibly the solution as soon as it is resolved.

4 Comments
jheili99
Deputy Mayor / Adjoint au Maire

yeah...just thought about that one too..... obviously there is a major problem at the moment...... Holding PM Flag still up!

ute1978
Deputy Mayor / Adjoint au Maire

@jheili99 I really admire your endurance. That glitch in the system has been there since the beginning. I also encountered it when activating 2 other Sims a few months back.....

I can imagine there are a lot of frustrated newbies and none of us can help except PM mods....

makkahn28
Mayor / Maire

110% Agreed

jheili99
Deputy Mayor / Adjoint au Maire

@ute1978 ...yeah thx but i give up for today..too many...... i'm a little concerend myself as i have 3 lines come up for renewal.....what i don't understand: in a situation as this, there should be somebody around to fix it or at least put a general notification on the main site .....

 

all we really do is damage control and we don't even work for PM... lol....

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