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jaswest2754
Model Citizen / Citoyen Modèle
Status: Idea completed
Some members of the community especially new members can be confused and not understand that a tag for one moderator goes to all of them. To make it less confusing an @MOD option for private messages and taging would remove confusion on how mods respond to posts.
6 Comments
kav2001c
Mayor / Maire

Also there was confusion as to whether a retired mods posts went into general mailbox after the mod officially retired.

 

Tagging people individually is still being done (frequently) so a @MOD tag seems like a good idea

 

will13am
Oracle
Oracle
This plus a sticky with online status of moderators would go a long way to improving customer contact.
zhadj030
Mayor / Maire

That is a good idea. Could work better then tagging individually 

WearySky
Deputy Mayor / Adjoint au Maire
If people can't figure out the current method to tag moderators, which requires five minutes of research, I can't imagine that having an @mod account to tag will make it that much easier for them. They'll still need to research about the @mod tag too.
Chaos_Scorpio
Deputy Mayor / Adjoint au Maire

this has been asked before... not going to change. helpful to use search before posting new topics. 

 

 

Status changed to: Idea completed
Jeremy_M
Retraité / Retired
Retraité / Retired

Idea completed, with the launch of our new support structure 🙂 Thanks for sharing!

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