For the new plans, as its now a Buffet style set-up, perhaps PM should allow ppl in self serve, if they wish to have their plans change at specific date, give ppl that so they can choose to do so, instead of a proactive currently. Also, if ppl wish to add an addition to their buffet plan, being able to w/o having to pay all over again for entire Plans, except if after, example 10 days, then you have to pay full amount.
This way, ppl will perhaps begin to renew their love, For Public Mobile