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DTHCND
Great Neighbour / Super Voisin
Status: Idea completed

There's a number of security issues across many publicmobile.ca subdomains, all of which should be fixed. Specifically...

Obviously some of these are more serious than others. Some cause passwords to be sent in plain-text over the Internet while others lead to sometimes broken certificate chains.

10 Comments
pakmode
Deputy Mayor / Adjoint au Maire

Good post. 

JackL
Good Citizen / Bon Citoyen

Would be great if the website is better. (Less bugs, less respond time etc.).

armindilo
Good Neighbour / Bon Voisin

I was just asked by a Mod to verify my account via my PIN in a plaintext message through an unsecure page on the site....


CS_Agent
Customer Support Agent

Hey @armindilo,

 

Thank you for sharing your concern!

 

Our moderators always ask to verify the accounts, this is the only way to validate the identity and make sure that your personal information and your account stays safe. If you cannot provide this information, alternate validation options are available.

 

Regards,

 

Mary

armindilo
Good Neighbour / Bon Voisin

@CS_Agent

 

As I said in my private messages, the issue I have is not with sending my information, the issue I have is that your team expects me to use an insecure connection to send the information.



 

CS_Agent
Customer Support Agent

Feel free to send a message through our Contact Us form online, here is the link! : https://publicmobile.ca/en/on/get-help/contact-us

 

@armindilo

jpar
Model Citizen / Citoyen Modèle

Yes, there's no reason to still be on http now. Security is very important.

Status changed to: Thinking about it
Jeremy_M
Retraité / Retired
Retraité / Retired

We are currently on this idea and will get back when it's completed.

 

Jeremy

texwood
Great Citizen / Super Citoyen

This is related to:

 

https://productioncommunity.publicmobile.ca/t5/Public-Lab/Investigate-Forum-Login-Not-Secured/idi-p/...

 

Admins:  please link that idea with this one.

 

 

Status changed to: Idea completed
Jeremy_M
Retraité / Retired
Retraité / Retired
 
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