A more honest explaination of re-occuring errors

[jheili99]

i would like to see a more honest explaination on these permanently re-occuring errors so the more experienced people here in the board don't have to waste too much time explaining something which can't be explained

example:

generic error .... an error known since a long long time, re-occuring, but no explaination or solution offered.

plan not renewing .... same as above....

porting issues... same as above....

if there's a more open and honest approach to explain why these things happen we could all focus more on helping with easy isues and free up the moderators for the other problems but so far lots of us kinda waste lots of our times to explain a constantly re-occuring issue without us even knowing why thus refering everybody to mods thus overloading mods just to wait for the same thing to happen again.....

once the system runs the service is great....but why can't these 3 major problems be dealt with once and for all?

i appreciate an answer.....thanks ! @Shazia_K @Mary_M @Saray_O @srlawren @Luddite @daredogg @imm1304

[WearySky]

@daredogg as a matter of fact I *do* work in website development, and am well aware of the constraints of having limited resources (for years I have been pretty much the only developer available for all of our external customer-facing websites).  I was being tongue in cheek regarding the "our developers suck" comment, as in "if that's what you're expecting for an honest answer, you're not going to get it."  Even if it was true, which I'm sure it's not, no company would ever give that answer. 🙂

[daredogg]

I was mistaken @WearySky... by your meaning and your profession. My apologies.