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Good Citizen / Bon Citoyen

Voice mail

Bonjour, i just transfert from kooko to public mobile and i don't have my voice mail anymore.


Accepted Solutions
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Mayor / Maire

Re: Voice mail

Good morning @audet1961 did you set up your PM voicemail? And by transfer did you port from Koodo, what type of account was it? And when was it done? What is the  make and model of your phone ? Thanks.


@audet1961 wrote:

Bonjour, i just transfert from kooko to public mobile and i don't have my voice mail anymore.


 

View solution in original post


All Replies
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Mayor / Maire

Re: Voice mail

Good morning @audet1961 did you set up your PM voicemail? And by transfer did you port from Koodo, what type of account was it? And when was it done? What is the  make and model of your phone ? Thanks.


@audet1961 wrote:

Bonjour, i just transfert from kooko to public mobile and i don't have my voice mail anymore.


 

View solution in original post

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Great Citizen / Super Citoyen

Re: Voice mail

Once you transfer to PM I believe you would loose all your vm from koodoo.  You would have to setup your PM voicemail.

Mayor / Maire

Re: Voice mail

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Good Citizen / Bon Citoyen

Re: Voice mail

It says that i don't have voicemail Number on my sim card

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Mayor / Maire

Re: Voice mail

@audet1961 is that the message that you get when you hold down 1 on your phone? What's the make and model of your phone?


@audet1961 wrote:

It says that i don't have voicemail Number on my sim card


 

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Good Citizen / Bon Citoyen

Re: Voice mail

I did set up my voice mail but  it is not on my SIM card

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Good Citizen / Bon Citoyen

Re: Voice mail

Yes  it a LG X power 2

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Mayor / Maire

Re: Voice mail

If you press and hold 1 down @audet1961 , can you access your voicemail ?


@audet1961 wrote:

I did set up my voice mail but  it is not on my SIM card


 

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Good Citizen / Bon Citoyen

Re: Voice mail

No i have to enter my cell #