07-17-2017 01:34 PM - edited 01-05-2022 02:27 AM
I am trying to switch credit cards for payment and the following message appears: "Unable to Process Transaction
Sorry, your credit card transaction was denied by your card issuer, so this purchase could not be completed. Your credit card has not been charged. Please contact your card issuer for more information."
I have contacted my bank and everything is fine on their side.
Is there some other way to switch my payment card?
07-17-2017 03:07 PM - edited 07-17-2017 03:08 PM
@Samianauman wrote:
Once you login goto payment section and first remove your current credit card details if you already have in the system then start from scratch.
Also if you have a apt or unit number try to skip that part. A
Awesome - I followed all your directions and it worked! Thank you!
07-17-2017 01:37 PM - edited 07-17-2017 01:38 PM
07-17-2017 01:36 PM
Unfortunately it is time to contact the mods and it`ll take 24-48 hours. Please include sim#, phone#, email used during activation, and detailed description of what happened.
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...
http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...