you will need to contact a moderator to help you can do so by clicking the chat bubble at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue
you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner, you can also send a private message to the Moderators by clicking here.
For PM to send you an invoice, this is the information that is required for moderators:
Suite/Apartment (if applicable):
Customer phone number
Email address (if possible):
Requested Month / Period
I am need of a paper invoice or emailed invoice which will indicate the cost of my plan that I paid and the amount of HST I paid. How do I get one?
The receipt that Public Mobile will provide won't be on paper. It will be e-mailed to you in electronic format. You can then print it out if you wish. Please follow the instructions as provided earlier by others.