ce quoi ce service j ai paye mon service jusqu a 2 aout et vous avez coupe mon service

[gorgor]

mon service est deconnecte et pourtant j ai paye mon service jusqu a le mois de aout

j ai besoin de l aide

[Cyber]

@gorgor,

Avez-vous essayé de redémarrer votre téléphone ?

[gorgor]

oui j ai redemarer mon telephone et rien ne fonctionne je veux contacter le service a la clientel

[Cyber]

@gorgor,

Public Mobile is a prepaid service without call center.

Only PIONEER customers have access to the call center (before January 27, 2015) by dialing *611 from your mobile.

By logging to your self-serve account, if your account status show ACTIVE, please send an email to Public Mobile.

How to send an email ?

Click on this link : https://publicmobile.ca/en/on/contact-us

Then, at the bottom right of the page, click on "Email away" button.

  - Choose "My Account"

  - Choose "Billing and Payments"

  - Choose "I'm not sure if my account is active"

Then click on "Email Us" and fill up the form.