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text message won't come through

hanlintk
Great Neighbour / Super Voisin

I am trying to get a code from facebook messenger but text will not come through to phone.  powered down, texted to it and from it all it good.  any thoughts?

4 REPLIES 4

geopublic
Mayor / Maire

@hanlintk  Did you recently port your number over from another provider? If yes, then access your FB account via a browser and do the setup again.

cavemantoronto
Mayor / Maire

@hanlintk wrote:

I am trying to get a code from facebook messenger but text will not come through to phone.  powered down, texted to it and from it all it good.  any thoughts?


Is it to verify phone number?  See if they have alternate method like calling you with the code.

GR
Mayor / Maire

@hanlintk  some short code text don't work with public mobile. I read that they are gonna update the short code list in the next few weeks so hopefully they'll add Facebook 

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