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Great Neighbour / Super Voisin

Porting number from PC mobile

I have successfully activated my SIM card and got a new number. Now I want to port my PC mobile number over to my Public mobile phone. How do I begin this process?

Mayor / Maire

Re: Porting number from PC mobile


@peggylynn wrote:

I have successfully activated my SIM card and got a new number. Now I want to port my PC mobile number over to my Public mobile phone. How do I begin this process?


I believe you will need the help of moderators to port your number, click the following link to submit a ticket to moderators via SIMon: https://publicmobile.ca.ada.support/chat/

Mayor / Maire

Re: Porting number from PC mobile

@peggylynnStart the process in selfserve see picture below. It should be automatic since PC Mobile is part of Bell (not Telus). You don't have to contac the moderators for that.

 

Screen Shot 2019-09-08 at 8.42.47 PM.pngPorting number to Public Mobile

Model Citizen / Citoyen Modèle

Re: Porting number from PC mobile

@peggylynn 

it has to be done directly by Moderator_Team.You will need to send a private message to a Moderator_Team, they will help you!
Here is the link: click here

Good luck!

Mayor / Maire

Re: Porting number from PC mobile

@GinYVR  Maybe I'm mistaken but I thought all PC Mobile customers became part of Koodo prepaid?

 

Edit: so it looks like PC Mobile postpaid customers were transferred to Koodo and PC prepaid customers are serviced by Bell

 

@peggylynn  Are you with  PC prepaid?