Need help porting my number from prepaid Koodo

[metropublic]

HI,

I need help porting my number over from prepaid Koodo. It tried doing it through selserve but it does not work.

[metropublic]

Ok thanks!

[Luddite]

Seems the newest procedure is just a private message with the issue; no identification needed as 1st moderator response will address that? https://productioncommunity.publicmobile.ca/t5/Announcements/Changes-to-how-you-verify-that-you-re-t...

Anyway that's how I read it.

[Dunkman · Accepted solution]

@metropublic

You will need help from moderator to port from pre-paid Koodo.  Pre-paid koodo and Public mobile use the same back end.  

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Please include in the private message your phone number, your account number and PIN code.