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Moomjoj
Great Neighbour / Super Voisin

Locked or unlocked?

I was given a phone but have no clue if it's locked or unlocked? 

ShawnC13
Oracle

Re: Locked or unlocked?


@Moomjoj wrote:

I was given a phone but have no clue if it's locked or unlocked? 


Put an activated SIM in it and see if it will get service.


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click the Chat bubble in the bottom right to create a trouble ticket *

mm80
Town Hero / Héro de la Ville

Re: Locked or unlocked?


@Moomjoj wrote:

I was given a phone but have no clue if it's locked or unlocked? 


is it Android?  An Android phone will ask for sim network code if it's locked to a company that isn't owned by Telus.

esjliv
Mayor / Maire

Re: Locked or unlocked?

Hello @Moomjoj ,

 

Put a SIM card in it, do you have service?

Then if you can try a different provider's SIM card, do you still have service? 

If yes, to both, you are unlocked.

 

"One way to tell if your device is unlocked is to take out your carrier's SIM card and swap in one from another cell phone carrier. When you boot up your phone, it will ask for an unlock code. Contact the carrier who sold you the device to find the code. "

HALIMACS
Mayor / Maire

Re: Locked or unlocked?

Hi @Moomjoj 

 

Is my iPhone unlocked?

 

Navigate to Settings > Cellular > Cellular Data.

If you see the cellular data options as a category, your phone is probably unlocked

 

 

Is my Android phone unlocked?


Navigate to Settings > Connections > Mobile networks > Network operator.

If a network such as "Bell" or "Telus" is displayed under Network Operator, your phone may be unlocked.

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