Can I get 2GBBONUS if I activated in store?

[mhalma]

Hello,

I just signed onto public mobile at a store. The agent did not tell me about the promotion and as such I did not know of the 2GBBINUS code. Is it possible to get this data still?

Thanks

[BKNS27]

@mhalma 

The agent could have put in the 2gb promo code when they activated the PM SIM.
I would suggest you contact a PM CS Agent by clicking on the SIMon chat button and type in Create a Ticket then follow the prompts.

Remember to be nice on your message.

[Anonymous]

@mhalma 

Terms and conditions
* Activate on any plan $35 or more and get a free 2GB recurring data bonus for a limited time. For a limited time only. Offer available to new customers who activate online. 2GB recurring data bonus will be applied to activations on $35, $40, $50 and $70 rate plans with the use of the promo code. Offer excludes $15 and $25 rate plans. Bonus data will expire if the account becomes inactive or the rate plan is changed. Please note it may take up to 2 business days for bonus data to be applied. This promotion is not stackable with other in-market offers. This offer is subject to change without notice.

you can try to Explain your issue to Contact Customer Support Agent by CS_Agent ,
they can solve your issue, they are nice Service Team they will help you 100%.

maybe they can Add for you,

Here’s How To Contact Customer Support Agent by CS_Agent,

Spoiler

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here link,to get started.

• or you can send a private message to Customer Support Agent by CS_Agent, by Click Here link,
• You’ll need to be logged in to your Community account for the link to work.

• please include in your message,
• your account number, 
• your phone number,
• your account 4 digit pin,
• your Email address,

• Customer Support Agent by CS_Agent, will Response to your inbox by private message 
• During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
  • Monday to Sunday: 6 AM to 10 PM EST
  
  Check your private message inbox (click on the envelope top right of your screen)

 Good Luck...

[Anonymous · Accepted solution]

 @mhalma : Well...the promo was for online activations but people have asked and received anyway. (I don't agree but I don't run the place) So YMMV.