Is it the same numbers that consistently can't get through?
For example, do you sometimes get through from your parents' landline, but other times it goes straight to voicemail? Or does it always go straight to voicemail from their number?
Random. My parents are with Rogers, and last night my husband tried calling me from his work (Bell), had to try from two different numbers before he was able to reach me. So strange
I have no problems getting through, it’s people calling me, and yes, goes straight to voice mail (doesn’t even show up as a missed call). Very frustrating. Trying to find a pattern but can’t seem to :/
Did you have a failed port, and think it is resolved now? Your old service may still be active, and voice mail is taking your calls.