Active a new sim on a current account
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08-21-2018 06:00 PM - edited 01-05-2022 12:36 AM
How can i active my new sim card on my current account i cant acess the email which my account is registered to
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08-21-2018 06:22 PM
@Anonymous wrote:@Willbell, are you saying that you are unable to log in to your self serve portal? If so, and you need to get the password reset, you will need to send a private message to the moderator team and ask them to reset it for you.
Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.
Once you have access, follow the directions of @krazykiwi to update your SIM.
Thanks ab Test, I wasn't sure if he was saying he can not access the account or not.
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08-21-2018 06:18 PM - edited 08-21-2018 06:19 PM
@Willbell, are you saying that you are unable to log in to your self serve portal? If so, and you need to get the password reset, you will need to send a private message to the moderator team and ask them to reset it for you.
Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.
Once you have access, follow the directions of @krazykiwi to update your SIM.
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08-21-2018 06:16 PM
@Willbell wrote:How can i active my new sim card on my current account i cant acess the email which my account is registered to
In "My Account" there is an option on the right to change sim card.
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