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Active a new sim on a current account

Willbell
Great Neighbour / Super Voisin

How can i active my new sim card on my current account i cant acess the email which my account is registered to 

 

 

3 REPLIES 3


@Anonymous wrote:

@Willbell, are you saying that you are unable to log in to your self serve portal?  If so, and you need to get the password reset, you will need to send a private message to the moderator team and ask them to reset it for you.

Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.

 

Once you have access, follow the directions of @krazykiwi to update your SIM.


Thanks ab Test, I wasn't sure if he was saying he can not access the account or not.

Anonymous
Not applicable

@Willbell, are you saying that you are unable to log in to your self serve portal?  If so, and you need to get the password reset, you will need to send a private message to the moderator team and ask them to reset it for you.

Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.

 

Once you have access, follow the directions of @krazykiwi to update your SIM.

krazykiwi
Mayor / Maire

@Willbell wrote:

How can i active my new sim card on my current account i cant acess the email which my account is registered to 

 

 


In "My Account" there is an option on the right to change sim card.

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