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wrong package

FunMom
Great Neighbour / Super Voisin

I paid the wrong addon  I just wanted data and I did us roaming just then

 

Can I get my money back 

2 REPLIES 2

softech
Oracle
Oracle

@FunMom   PM is a prepaid provider and usually do not provide refund

However, if it is an honest mistake, support usually able to reverse the transaction.  Please message them directly and ask:

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you 

Handy1
Mayor / Maire

@FunMom  Please contact support to get reversed 

Message support directly
       

  • while your already here and logged in the community you can send a private message   To CS_Agents click >>>here.<<<

adding also note data add ons now expre after 30 days no more rolling over untill all used up . So depending what plan you have now . Might be worth a look at the promo plan the ends June 14 $39 for 30GB 90 day cycle 

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