what is update (2/2)

[esjliv]

Say again @3721K9413 ? I do not know what you are referring to.

[BKNS27]

@3721K9413 

Do you mean your phone OS update?

Could you please give more details?

[softech]

@3721K9413  Can you explain what you are trying to update?

or if you are replying to CS Agent, then you will need to reply to their message in the inbox. 

What you have done is posted in the Community for others to see, CS agent won't respond here