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wanting to suspend account for 3 months

GATES55
Great Neighbour / Super Voisin

Leaving Jan 3rd 2024 till April 10th, how can I suspend my PM account ?

4 REPLIES 4

dust2dust
Mayor / Maire

When is your renewal previous to Jan 3? Or when is it next?


@TheSterlinger wrote:

I believe if you don’t pay then it will go into a 90 day time period where your account is suspended and after that then it will deactivate your phone number and SIM.


The 90 days start when your latest renewal expires...from that day forward you have 89 days grace to re-fund your plan...if not funded, plan is permanently deactivated on day 90.

TheSterlinger
Deputy Mayor / Adjoint au Maire

I believe if you don’t pay then it will go into a 90 day time period where your account is suspended and after that then it will deactivate your phone number and SIM.

kb_mv
Mayor / Maire

@GATES55 Go into your account subscription tab and "unsubscribe" Then when payment is due and fails your account will be suspended. You have 89 days from that point to resubscribe or the account is closed on day 90, all rewards and number disappear. Best to resubscribe around day 85 or so in case there is a glitch. With your proposed dates you will need to have a plan valid for at least part of January.

Edit: clarify 89 days vs 90 per @hairbag1 explanation

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