upgrade possible?

[sm777]

I am a new customer. Just last week, I signed up for a $30/500MB plan. I see that now $30/1GB is available. Can you upgrade my plan to this one? 

https://www.publicmobile.ca/en/bc/promotions/30for1GB-3G

[sm777 · Accepted solution]

Thanks @Luddite @SD08. Contacted the mods. Will see what happens. 

[Luddite]

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@sm777wrote:

I am a new customer. Just last week, I signed up for a $30/500MB plan. I see that now $30/1GB is available. Can you upgrade my plan to this one? 

https://www.publicmobile.ca/en/bc/promotions/30for1GB-3G

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Probably not, but give it a try by clicking this: message to moderators to send a private message to the moderator team with your phone number, account PIN, and an explanation. Moderator hours are: Monday - Friday 9AM (ET) - 9PM (ET); Saturday - Sunday 9AM (ET) - 7:00PM (ET).

Welcome aboard. Hope you are allowed to make the switch. 

[SD08]

A week might be pushing it, but it doesn't hurt to try asking a moderator to see if they can do anything for you.

Click this Moderator_Team link to send a private message for assistance.  Include your PIN number, e-mail address, and phone number.
More info on moderators:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...