That's good news. When you reach your renewal date without paying service is "suspended" then you have 90 days to purchase a new plan before your account and phone number are deleted.
It sounds as though you do not use autopay (you can save $6 using it) and need to make a payment before service is suspended. Unfortunately, you will need a moderator's intervention to open access for you. They, @Shazia_K @Mary_M, have left for the day. If you have no response before noon tomorrow let us know.
You will need to send them some information by private message. If unfamiliar with this feature, you can review it here: Private Messages - viewing and creating. It will speed things along if you can check in from time to time during "Ontario business hours" tomorrow.
Meanwhile, if your account does go into suspension and you need to make phone calls try an application like that from fongo.com. It provides free calling across Canada from wherever you are connected to wifi.
You can have confidence the moderators will be able to assist you. Just hang in there.
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
