05-06-2023 11:14 AM
When someone dials my phone local it says I am not registered on an american account. I am nowhere near an american tower or making calls to U.S phone numbers?
05-06-2023 11:21 AM
Are you having issues with outgoing calls?
Try to reboot phone.
Otherwise, there have been reports of similar talk issues. Might be related to VoLTE roll out.
You will need to contact customer service agent.
Talk with Simon the chat bot.
https://www.publicmobile.ca/en/ab/get-help
Follow prompts to submit ticket.