12 hours ago I transferred my number from Virgin Mobile to Public Mobile, but now I can't receive calls and SMSs. My Virgin account number was only 9 digits so I put 4 zeros in front of it. I received a text from Virgin asking if I approved completing the transfer. I texted back my yes, and then I received a message from Public saying I entered an incorrect account # and then someone would contact me at my alternate phone #. I didn't hear from anyone yet
Thank you, I would like to call the porting team support number. The only private message I see in my community inbox though, is one that says, "Congratulations! You have a new rank in Community"...
