03-24-2019 10:56 PM - edited 01-05-2022 03:55 AM
if you travel to US can you use your phone? And does it cost anything?
03-25-2019 12:58 AM - edited 03-25-2019 01:02 AM
@Tony8 wrote:Hi you can buy US roaming add on. U.S. Talk, Text and Data BundleU.S. Talk and Text BundleUnlimited Talk and International Text for just $15 for 10 days.U.S. Talk Only Unlimited Talk for just $8 for 10 days.U.S. Text OnlyUnlimited International Text for just $8 for 10 days.
You can buy it on your phone by dialing 611, with your 4 digit sim code, if you have a credit card on your account. I am not sure if you can purchase it by dialing 611 in the US. Maybe some else knows.
1. both the self-serve and via 611
2. 4 digit PIN - not sim code
3. you can also use a voucher
4. 1-855-4PUBLIC (18554782542)
03-25-2019 12:54 AM
You can buy it on your phone by dialing 611, with your 4 digit sim code, if you have a credit card on your account. I am not sure if you can purchase it by dialing 611 in the US. Maybe some else knows.
03-25-2019 12:46 AM
@mimmo wrote:To use your phone you need to buy one of the 10day USA roaming addons.
You will however receive sms at no cost
@jessicacjones17 just to slightly clarify what @mimmo is saying here: he is not saying you will receive the SMS service in it's entirety at no cost; instead, he is saying that you will be able to receive incoming SMS messages at no cost. In order to reply to them however, or send any outbound SMS messages at all, you need to puchase the US Roaming Texing 10-day add-on, or one fo the bundles that includes it.
03-24-2019 11:56 PM
@jessicacjones17 wrote:if you travel to US can you use your phone? And does it cost anything?
@jessicacjones17 I think it is really depends on how many days are you travelling. You can download a free calling app before you travel. You can use the calling app whenever you have wifi. It is free to call and text within North America.
03-24-2019 11:54 PM - edited 03-25-2019 12:56 AM
@jessicacjones17 wrote:if you travel to US can you use your phone? And does it cost anything?
You can find all the details regarding the US roaming add-ons here:
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/U-S-Roaming/ta-p/307883
03-24-2019 10:59 PM - edited 03-24-2019 11:01 PM
@jessicacjones17 , you will need to purchase a US roaming add-on in order to use your phone in the US. These add-ons last 10 days. The cost is a few bucks a day, quite cost effective. You can do that via your self serve account. Because these add-ons start immediately on purchase, it would be advisable to buy them at the last minute. Click on the add-on in this page to expand the listing. You will see a number of available US roaming add-ons.
03-24-2019 10:59 PM - edited 03-25-2019 06:52 AM
To use your phone you need to buy one of the 10day USA roaming addons.
You will however receive smses at no cost but will be unable to reply with out buying one of the addons.
Edited for clarification, thanks @srlawren