transferring to another provider

[Fano]

Hi, I requested my number to be transferred to Chatr. I received an email from Public asking if I wished to proceed. I answered yes. The number still hasn't been ported out. Are you able to tell me when the number will be released by you?

[CSA_PM]

Hi @ Fano 

Was the port completed?

[softech]

@Fano 

if you already got the text and answered YES, usually that would take another 30 mins to 2 hours. 

You can try reboot your phone with the Chatr sim card there.  If it still does not work, it is a problem with Chatr now.  Please call Chatr back and ask for their update