transfer failure

[asdsa]

Hi,

I'm in the process of transferring from Fizz to PM. I followed the steps in the app, I received the confirmation from Fizz, I texted back YES. Fizz confirmed. Then PM sent me a sms saying that PM is having trouble transferring the number due to incorrect account number. Can someone please help? Chatbox was not helpful, the link to ticket submission doesn't work.

[hTideGnow]

hi @asdsa 

check with PM porting support team and confirm. I will send you the number to PM Porting support team Please check your community inbox

[Chalupa_Batman · Accepted solution]

Hello @asdsa 

I'll send you a number to call to your mailbox in the top right corner. Call that number and they'll be able to resolve it for you..

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage