texting

[Lech]

Why am I getting the info ”Public Mobile here.  Sorry, we do not offer text messaging outside of Canada at this time” if the number I am trying to reach is *******and this is a Canadian number for Canadian Tire Bank?

[Luddite]

@Lech Well as far as short codes go, its a bit of both; PM supports some but not all short codes for texting. Here is a list of those supported so far: What short codes are supported by Public Mobile? Didn't see Canadian Tire on my quick scroll through the list. 

[kav2001c]

Canadian Tire Bank is who you are trying to txt?

Public does not support shortcodes or text to landline features

[Mary_M]

Hey @Lech

I hope that you are having a great day so far!

I'm really sorry to hear about this; it's actually a known issue and we are working on fixing it.

Would you kindly send me your phone number by private message? I will make some adjustments to your account that will allow you to make local calls to the numbers you are currently unable to reach.

Thank you!