09-01-2023 03:58 PM
Is there technical help at Public? I need to activate my eSIM. The QR code I received doesn't work. I'm not sure who can help with this.
Solved! Go to Solution.
09-01-2023 04:02 PM
HI @Leharslady
if you cannot scan and install the QR code, you will have to submit a ticket wtih CS agent for help :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
09-01-2023 04:00 PM - edited 09-01-2023 04:00 PM
@Leharslady first try rebooting the phone or reset network settings se if that helps . If no luck please submit ticket with support using this direct link to help
send a private message To CS_Agents click
VVVVV Link below VVVVV
