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subscription not activated

ryankendog
Great Neighbour / Super Voisin

"something didn't go right while activating your subscription"

3 REPLIES 3

NDesai
Oracle
Oracle

@ryankendog Check recent transaction on your payment method. If you got charged, contact PM CS_Agent. If not, you will probably need to activate again. 

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If you need to contact PM Customer Support Agent, send a Private Message.

BKNS27
Mayor / Maire

@ryankendog 

Did you download the PM app on the phone and activated the SIM?

Sansan
Mayor / Maire

You'll probably need as cs agent assistance.  Click the link below to reach them.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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