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shipping info???

JAYLEN_
Great Neighbour / Super Voisin

i ordered a phone from Public on Saturday but still havent received any shipping information. Will I, or does the phone just show up?

2 REPLIES 2

BKNS27
Mayor / Maire

@JAYLEN_ 

Normally it takes PM 3-7 days to ship out your phone so keep your eyes in your email box for a tracking number.

BeachNBeer
Deputy Mayor / Adjoint au Maire

@JAYLEN_  You will once it has been processed. They don't ship weekends and today is only Tuesday but contact support maybe they can give you an update.

 

Contact customer service agents.

 Open a ticket via:

https://widget.telus.tiia.ai/publicmobile/publicmobile.html (faster response time)

Type "ticket" > Click "Contact Us" > Select your issue > "Click here to submit a ticket↗"

or send a private message to:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

and describe your issue. Include your name,phone #, account #, Email address,4-digit PIN to speed up authentication process.

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