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service interruption

reymarquis
Great Neighbour / Super Voisin

i am unable to complete calls or send texts. the error message i receive states that i don’t have an active account when i, in fact, do. 

i have submitted a “ticket” and haven’t heard back… how do i get actual support?

1 REPLY 1

hairbag1
Mayor / Maire

@reymarquis 

try doing a network reset. If that fails..

use this link to dm Customer Support..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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