security question.

[3984]

I have forgotten the answer to my security question   

[esjliv · Accepted solution]

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@3984 wrote:

I have forgotten the answer to my security question   

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@3984  - if you cannot log into your account and/or reset your password, you need to ask Customer Support (CSA) for assistance.

Two ways to contact CSA:

1- Put in a ticket through SIMon Bot (usually faster method to get in contact with the Public Mobile Customer Support) by clicking on the bottom, right chat bubble.
OR
2- Private message the Customer Support here (slower method): https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[VIP_Tech]

Hi @3984 

if you can log in you can  Change Security Question

get in touch with  Customer Support Agent (publicmobile.ca)

them will Reset your security question

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