request to move to Public Mobile

[RATHAN863]

Public Mobile here: We’re experiencing difficulties processing your request to move to Public Mobile. Please go to PublicMobile.ca, click Contact us and complete the SIM & Activation online form. Thanks.

[TheOldVR]

Yeah, is a porting issue.

Important to make sure that the account verification info that you enter during the porting process is 100% correct (not saying that yours was not....).

Hope a MOD can get things going for you!

[RATHAN863]

yes

[computergeek541 · Accepted solution]

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@RATHAN863 wrote:

Public Mobile here: We’re experiencing difficulties processing your request to move to Public Mobile. Please go to PublicMobile.ca, click Contact us and complete the SIM & Activation online form. Thanks.

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That text message gets sent to customers when number porting has failed.  Be sure to have the account number and account holder name of the originating carrier and send a private message to Public Mobile's moderators.  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[will13am]

@RATHAN863, did you go through this activation form to sign up and submit number port?

https://activate.publicmobile.ca/