07-16-2026 05:41 PM
Public Mobile took money out of my acount 3 days before I switched to Teluss .How do I get a refund?
07-16-2026 06:05 PM - edited 07-16-2026 06:06 PM
@VO1NC
Sorry PM is not prorated so refund is probably not warranted. You should have ported to Telus a day or 2 before your renewal date to avoid this issue. Maybe talk to Telus and see if they will compensate the 3 days.
07-16-2026 05:58 PM
Sorry @VO1NC no refund. PM is a prepaid provider. They won't issue refund for case like this
But Telus owns PM,call Telus and explain the situation, there is a chance Telus could give you a one time credit to offset
