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VO1NC
Great Neighbour / Super Voisin

Public Mobile took money out of my acount 3 days before I switched to Teluss .How do I get a refund?

2 REPLIES 2

BKNS27
Mayor / Maire

@VO1NC 

Sorry PM is not prorated so refund is probably not warranted. You should have ported to Telus a day or 2 before your renewal date to avoid this issue. Maybe talk to Telus and see if they will compensate the 3 days. 

slusagm
Mayor / Maire

Sorry @VO1NC no refund.  PM is a prepaid provider.  They won't issue refund for case like this 

But Telus owns PM,call Telus and explain the situation, there is a chance Telus could give you a one time credit to offset 

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