08-31-2022 07:16 AM
I did not use a refer code when I joined, can you add it later and if so how
Solved! Go to Solution.
08-31-2022 07:26 AM
@jatt yes, if you have forgotten to add the code for have difficulty adding it during activation, you can open a ticket and try to ask PM Support to add it back for you after.
1. If you have access to My account: At https://publicmobile.ca/chatbot.
Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"
2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there
08-31-2022 07:22 AM - edited 08-31-2022 07:26 AM
@jatt hi you would have to contact a cs agent to add it how long since you activated? if it's been a day or two
There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca
Or private message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user