08-21-2024 08:53 PM
08-22-2024 09:20 PM
@LiYufeng wrote:I really need puk code to unlock my sim card.
I havealready sent private messag three times, I didn'tget any reply.please help. thanks
did you check if PM replies here?
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
they usually reply quick, really no reason you messaged them 3 times and no reply
or if really is that case, message them a 4th time then
08-22-2024 09:04 PM
I really need puk code to unlock my sim card.
I havealready sent private messag three times, I didn'tget any reply.please help. thanks
08-21-2024 09:38 PM
08-21-2024 08:54 PM - edited 08-21-2024 08:54 PM
Hello @LiYufeng Here is how.
To submit a ticket with CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437