09-17-2023 05:40 PM
i have just switched from virgin to public, online, with esim option, and now unable to receive text messages to my old (ported) number
Solved! Go to Solution.
09-17-2023 05:52 PM
yes, i got text from virign and replied yes but after that did not receive a single text
09-17-2023 05:44 PM
hi @dm352818 not esim problem but porting was not done
did you got a text from Virgin asking you to approve the porting? you replied YES?
there is a team to call porting support to sort it out. will message you number to your Community Inbox
