04-06-2026 11:52 AM
04-06-2026 11:58 AM
hi @Dave9142
try Reboot phone and click Reset network settings
But if same, use the IMEI checker to see if your phone is on PM's VoLTE whitelist:
https://www.publicmobile.ca/en/get-help/articles/volte
04-06-2026 11:54 AM
What phone do you have? are you in Manitoba? check if your phone is VoLTE whitelisted, if not, it is a compatibility issue with Public Mobile. Use the IMEI checker here:
https://www.publicmobile.ca/en/get-help/articles/volte