phone plans

[Dom604]

I have three public mobile accounts. two of them have access to plans under $30 for me and my sons. my son's phone only has a $35 plan. Why doesn't he have access to the sub $30 plan?

[slusagm]

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@Dom604 wrote:

is there a process to change my plan from a 5G plan to a 4G plan? is there anyone I can contact?

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most plans now are 5G plan.  It is more about price and the data 

And you can only change to plan available on your My Account-> Change Subscription page.  PM cannot help with that too if the plan is not there

[Dom604]

is there a process to change my plan from a 5G plan to a 4G plan? is there anyone I can contact?

[hairbag1]

@Dom604 

we only can change to whatever plan we can see in our individual accounts. Not easy to downgrade to much cheaper plans now.