phone plan will not reactivate

[taz]

i put a voucher on my phone and my phone did not reactivate.

[paul5]

contact  one of the administrator pm's

[Dunkgirl]

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@taz wrote:

tried that still nothing

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@tazTried that? All of the posts, all of the suggestions? I hope you tried more than just the post before yours saying...

@paul5 wrote:

try turning off phone and restart ,sometimes that is a issue

There were many other suggestions that might actually work.Just restarting your phone probably won't fix your account issue so please read the entire topic.

[taz]

tried that still nothing

[paul5]

try turning off phone and restart ,sometimes that is a issue

[Jackhyf63]

@tazyou need to private message the moderator team.  include your Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue.

[mimmo]

If none of what @Dunkgirl works, maybe post a screenshot of payment history page and overview page.

Another trick is topping up with a small amount $1 say.

If none works then it is best to contact moderator_team

[Alex888]

Have you checked you account status? Does it day Active or Suspended?

[Dunkgirl]

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@taz wrote:

i put a voucher on my phone and my phone did not reactivate.

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@tazWhat is your account status? When is your renewal date? Do you have enough money to cover your plan in available funds?

Try the lost / stolen trick. Log into self serve. Click Plans & Addons. Click Lost/Stolen phone. Click Suspend service. Log out of self serve. Reboot phone. Wait 10 minutes. Log back in. Go back to the same place and say found phone. Reboot phone.