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phone is disconnected

Covkid1941
Great Neighbour / Super Voisin

iv been try for several hours to apply mynew credit card  # i can't seem to do it. this on line phone service sucks

 

2 REPLIES 2

hairbag1
Mayor / Maire

@Covkid1941 

using the mobile app seems to be the best.

If that fails; log in to the app > Support and scroll down to find Chat with an Agent to start the process to get their help.

Sansan
Mayor / Maire

Clear cache and try again. If you'd try alot already today, don't try again until tomorrow or you will be locked out.

If your phone is not currently working and you cannot wait any longer, buy a voucher from shoppers drug mart and apply it to your account. 

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