phone bill

[annehalt1]

hi there, i tried to sign up 2 phones with public mobile and it didn't work. the next day i signed up with another provider. 

i still got charged 39$ twice and 28$ . can you please assist.

thanks

anne 

[hTideGnow]

hi @annehalt1 why it didn't work?

if the account was never successfully activated, PM agent will provide refund 

you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage